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Customer Service FAQ's

Do I get lifetime access to the Be Unforgettable and Get More Clients Online program I purchased?


Absolutely. We’re proud to offer lifetime access to our training materials. Feel free to access the content by logging into the Member Area anytime you’d like. The course is always there for you.


When is the deadline to sign up?


Great news — there’s no deadline! You can enroll anytime when it's best for you, 24/7, 365 days a year.


Can I access my training materials on my smart phone as well as my computer?


Absolutely!  We have created a ‘state of the art’ membership center where you will be able to access all of your materials on any device that can access the internet.


Do you have discounts available or offer scholarships?


Yes!  We occasionally offer product promotions and run scholarship contests. We’ll announce those by email (if and when) they’re available, so make sure you’re on our list and are receiving our email.


What do I do if I need support?


Just reach out! Our team of dedicated customer happiness specialists are here to help if you run into technical problems. You can reach us by email at info@ninaroberts.biz


Do you offer a refund on the Be Unforgettable and Get More Clients Online Success Program?


Yes, we do! We offer a 100% Money Back Guarantee. Our hope is that you’re beyond satisfied with the course and, naturally, we also expect you to give your very best effort to implementing the strategies. We only want to work with action takers and folks who are fully committed to improving themselves.
In the event that you decide your purchase was not the right decision, within 30 days of purchase, contact our support team at info@ninaroberts.biz and let us know you’d like a refund by the 30th day at 11:59 pm PST. You must include your completed coursework (for all program modules) with your request for a refund. If you request a refund and do not include your completed coursework by the 30th day, you will not be granted a refund.  Click here for refund details.

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